Cox Communications reviews

3.9

69% would recommend to a friend

(4,289 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jul 5, 2011
Recommend
CEO approval
Business Outlook

Pros

The people with whom I worked in most cases were a wonderful bunch.

Cons

Lines of communication on policy did not match up. Quality Assurance departmental standards actually annoyed the customers, and there was no one to communicate that flaw to.

3.0
Jun 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, very stable company, parent company emphasizes community involvement and good corporate stewardship

Cons

lots of turnover at executive level have been damaging to overall direction, internal politics tend to drive decision making about everything from organizational structure to technologies used to advancement opportunities which can make it difficult to do the 'right' thing rather than the politically correct thing

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Glassdoor has 4,630 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.