Cox Communications reviews

3.9

69% would recommend to a friend

(4,284 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Department culture, remote work, benefits, PTO and flexible mindset

Cons

Work-life balance can be a challenge, highly "disrupted" industry - can be unsettling.

2.0
Oct 4, 2024

Tough

Recommend
CEO approval
Business Outlook

Pros

Benefits and usually have some food.

Cons

Impossible to save units. People cancel the service because of uncontrollable reasons like moving or even death yet your hit with your bonus being deducted due to issues out of your hands. You can only lose a certain amount of units per day so one call can ruin your entire shift.

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Cox Communications Response
1y
Thanks for sharing your feedback with us. While we're happy to hear that you are loving the benefits and amenities you receive here at Cox, we're concerned about the issues you're experiencing. We recommend taking the time to have an open and honest conversation with your manager and/or mentor about your concerns as soon as possible. We will also share this feedback with leadership.
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Glassdoor has 4,625 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.