Is Cox Communications a good company to work for?

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,626 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at Cox Communications to a friend and 44% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern , Media Consultant and Financial Analyst .

Does Cox Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Cox Communications?

69% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Communications 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (86) , Account Executive (74) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (67) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 776 reviews)); "My pay is good and I have been recognized for my contributions with additional responsibility." ((in 360 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 249 reviews)); "Great culture and community!" ((in 198 reviews)); "work life balance is good" ((in 130 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 196 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 81 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 49 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 39 reviews)); "I got lucky to have a good supervisor." ((in 32 reviews))

What are employees saying about Cox Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

What are the top reviewed Cox Communications locations?

Atlanta , Phoenix , Las Vegas , Chesapeake , San Diego , Wichita , Oklahoma City , Omaha , Baton Rouge , Tulsa , New Orleans , Virginia Beach , West Warwick , Rancho Santa Margarita , Herndon , Warwick , Tucson , Gainesville , Pensacola , Lafayette , Norfolk , Fort Smith , Dunwoody , Springfield , Providence , Alpharetta , Sandy Springs , Oceanside , Macon , Deer Valley

Cox Communications reviews

3.9

69% would recommend to a friend

(4,285 total reviews)

Mark Greatrex

75% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,285 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Jun 25, 2015

Call Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management is fair. Pay is above average.

Cons

Management overly concerned about time to complete a task. Micromanagement.

3.0

Jun 24, 2015

Marketing Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work culture and ethics

Cons

Limited movement due to very few people leaving the company.

3.0

Jun 24, 2015

Marketing/Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cox has always been good to me -- for that, I am fortunate. Your experience might be different. Borderline above-average benefits, decent courtesy accounts, deeply involved with the community, working harder at meeting the demands of customers.

Cons

Cox is a decent company to work for depending on the team/department you are a part of or leader you are under. "Cox Family Values" exist in theory but there is definitely a new generation of leadership taking the reigns. Certain new leaders are abrasive and aggressive and more and more people seem to be more out for themselves than the company. Depending on teams, competitive behavior is prevalent. Company appears to be bringing a lot of top B School arrogance into the organiation. Upheavals and reorganizations every-couple-of-years seems to be new standard operating practice. Let me be clear: Cox has been very good to me; however, do your homework and research the team you are considering joining to ensure you are a good fit -- It's not just about the company interviewing you. Make sure YOU interview the COMPANY. It goes both ways.

Viewing 4144 - 4146 of 4,285 Reviews

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Jobs at Cox Communications

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