Is Cox Communications a good company to work for?

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,637 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 67% of employees would recommend working at Cox Communications to a friend and 43% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern , Media Consultant and Financial Analyst .

Does Cox Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Cox Communications?

67% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Communications 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cox Communications?

Technical Support Representative (123) , Customer Service Representative (90) , Inbound Sales Representative (87) , Account Executive (74) , Sales Representative (69) , Retention Specialist (68) , Solutions Specialist (68) , Manager (57) , Sales (54) , Project Manager (51) , Sales Associate (47) , Director (45) , Tech Support Representative (45) , Customer Retention Representative (38) , Universal Home Technician (38)

What are the pros of working at Cox Communications according to real employee reviews?

"Cox offers great benefits and is the big player in the region where I worked." ((in 756 reviews)); "Good pay but not always worth the frustration of on going metrics and goal changes." ((in 377 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 241 reviews)); "Great culture and community!" ((in 214 reviews)); "work life balance is good" ((in 135 reviews))

What are the cons of working at Cox Communications according to real employee reviews?

"Poor management and team wotk" ((in 192 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 86 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 49 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 38 reviews)); "I got lucky to have a good supervisor." ((in 31 reviews))

What are employees saying about Cox Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

What are the top reviewed Cox Communications locations?

Atlanta , Phoenix , Las Vegas , Chesapeake , San Diego , Wichita , Oklahoma City , Omaha , Baton Rouge , Tulsa , New Orleans , Virginia Beach , West Warwick , Rancho Santa Margarita , Herndon , Tucson , Warwick , Gainesville , Pensacola , Lafayette , Norfolk , Fort Smith , Dunwoody , Springfield , Providence , Alpharetta , Sandy Springs , Oceanside , Macon , Deer Valley

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Cox Communications

Part of Cox Enterprises

Cox Communications reviews

3.9

67% would recommend to a friend

(4,296 total reviews)

Mark Greatrex

73% approve of CEO

43% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Culture & values

3.5

Career opportunities

3.4

Senior management

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Oct 13, 2022

Awful place to work

Direct sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay if you are good at your job and the comp plan is fair.

Cons

Absolutely no integrity in this department. The things people get away with. No point complaining to the ethics department.

Cox Communications Response

Thanks for the insights you've shared here. At Cox, we are committed to openness and honesty, so we appreciate you sharing your thoughts with us. Know that we strive to live out our values everyday, in every area of the company, and we're sorry you didn't experience that as part of your career journey. We're always striving to be better, and your feedback is a vital part of that. We appreciate your time at Cox and the time you took to write this review.

5.0

Oct 12, 2022

Employee Centric

Demand generation manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, training is great, good vibe

Cons

You are surrounded by extreme company Kool Aide drinkers - can be a little much at times

2.0

Oct 4, 2022

Too many changes for so little pay!

Customer advocate i

Recommend

CEO approval

Business Outlook

Pros

Benefits, 401K and pension if hired earlier

Cons

Metrics and shift changes. Appears you have to "Buddy Up" in order to get promoted. STAR interview process does not take into consideration your experience.

Viewing 418 - 420 of 4,296 Reviews

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Ratings by category

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Awful place to work

Employee Centric

Too many changes for so little pay!

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