Cox Communications reviews

3.9

69% would recommend to a friend

(4,287 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Some great fellow employees work there

Cons

Leadership talks big game about the Family, but they have no system to retain employees if they decide to cut a division or have layoffs (which they do frequently). They will bring in outside talent over looking at inside employees that have been impacted with layoffs. I saw it happen a LOT in the last 5 years - they let go great employees and then fill other new spots with less-talented new, lower salary candidates and then wonder why these new, strangers struggle to deliver. They're in a downward spiral and losing thousands and thousands of customers every year.

3.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits Potential to make good money

Cons

Commission compared to the monthly quota is not good Hourly pay is terrible for what you have to deal with Very long training period Quick burnout

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Cox Communications Response
1y
Thanks for taking the time to leave a review. We're happy to hear that you appreciated your employee benefits and compensation; we're committed to rewarding employees competitively and generously for their talent. We hope that during your time here, you were able to speak with your leaders about your issues with burnout as we strive to provide all employees with the tools they need for great work-life balance. Best of luck to you!
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Glassdoor has 4,628 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.