Cox Communications reviews

3.9

69% would recommend to a friend

(4,290 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely terrible place to work

Cons

Manager their is all about getting attention. If you do not flirt with her or show any interest in her or if she feels threatened by your work experience then just forget about it. You will be fired because she has everyone fooled. She' will act like she's your best friend then say the opposite behind your back. I think that store was a joke and from top to bottom was just cliques. She likes boys she can control specificly boys who are always saying yes to her.

2.0
Jun 2, 2024

Exhausted

Recommend
CEO approval
Business Outlook

Pros

Benefits Almost Fee Cable and Internet

Cons

The stress of the job is unmanageable at times, they do give you mental health therapy LOL. Sales is a revolving door, the quotas are changing constantly, so if you meet it, next quarter they raise it. If you call a customer to try and sell them a service but the ask to remove a service YOU have to take the $$ out of YOUR paycheck NOT COX! This is how they stay profitable. Management has unlimited PTO, you do not, you have to clock in and out all day long, but your managers are never in to help you.

3.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing, pay is average to above average.

Cons

No structure within the departments. There are several VPs in the technology department and they all run their projects completely different from each other. Upper management will request a ton of ad hoc work that will take up your entire week and nothing will ever come of that work. Company is bleeding customers in all but 1 industry segment with no plan in sight.

Viewing 511 - 513 of 4,290 Reviews

Glassdoor has 4,631 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.