Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,447 total reviews)
avatar

Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 30, 2009

Pick your location carefully

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easily hired, fast orientation, good learning systems on computer for new hires, short shifts, average temperature, break room is centrally located, free water and tea, half price food on shift and good discount.

Cons

No hours, untrained management lacking people skills, preferential treatment and favoritism, double standards and horribly negative environment to work in.

1.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is reasonable compared to others

Cons

Long hours, 6 day work weeks (thewy don't tell you that part...), short staffed with managers, no concern for balance of personal and professional time, inconsistant feedback, very politcal

2.0
May 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Their is opportunity to get leadership experience and promotions if you plan to work their for several years. For example, you take a computerized multiple-choice test and get an evaluation taken every 30, 60, 120, and 240 days in which passing both will earn you a 5% pay increase and an extra star on your apron. The company has a layed-back attitude, which may be helpful or harmful depending on your job. If you are anything but a server, the layed-back attitude will be enjoyable; yet if you are a server, you may be annoyed by the slowness of everyone around you.

Cons

Every 3 months you go without working, you have to start all over again (in a sense, you get demoted back to "Par 1,") wherein your pay rate will decrease to the base level, and you lose your apron stars. This is not fair to college students who choose not to work during the school year. There are too many managers to report to, and each has his own style of management, which makes it tough to please everyone. Also, most extra tasks that need to be done seem to be assigned as a default to servers, who take care of everything from replenishing tea and coffee to fetching items out of the freezer in the back.

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Glassdoor has 8,573 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.