Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 105 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 64 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 31 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 8 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (869 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

2.0

Oct 4, 2021

Easy but not fulfilling

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule Build a lot of in person relationships

Cons

Can easily be turned into a scape a goat and be fed into the higher management by your Director, just so that they can buy time on their job bc they suck. The product is great. The other teams are wonderful as well. Just not the Directors’

4.0

Oct 4, 2021

Great Company

Specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture. Focused on team members. People here care about each other and helping each other out. Competitive benefits. Transistion to remote work has been smooth.

Cons

Excessive review process. We do reviews several times a year but feedback from management doesn't change that frequently. One review per year would save time instead of reading the same review copied over each quarter. The review scores need to be less than 4 but higher than 3, so why use a 1-5 system when 5 is unattainable? What if all employees applied that logic to the GPTW survey to show that when CAC is doing an excellent job in a category, they give a 3? It doesn't make sense.

5.0

Oct 4, 2021

FANTASTIC sales job!

Market area manager

Recommend

CEO approval

Business Outlook

Pros

- Make your own schedule - In-depth continued training - Uncapped earning potential - Great benefits including profit sharing, HSA, and tuition reimbursement - Good communication and structure - You are given all tools to succeed!

Cons

Depending on the territory, you may spend 8 hours a day in your car!

Viewing 364 - 366 of 869 Reviews

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