Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (869 total reviews)

      Vinayak Hegde

      77% approve of CEO

      69% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.2

      Culture & values

      3.8

      Senior management

      3.6

      Career opportunities

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      869 reviews
      3.0
      Jun 27, 2021

      You can make money, but...

      Front end collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great, you do meet some great people, and the money is good...

      Cons

      Bottom line: it's a predatory lender, and at the end of the day they deserve all the negative feedback they get and all the lawsuits filed against them. They don't care that their business practices are misleading, many associates are ignorant and rude to customers, and they basically make you sell your soul for a vehicle that might blow an engine the minute you drive it off the lot due to sketchy dealer-partners in the indirect-lending game (AKA 22.99% APR).

      4.0
      Jun 23, 2021

      Good Company with a Great work life balance

      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. You have the flexibility in schedule and it's not your typical 9-5 job, but you may have to take a phone call later in the evenings and be somewhat available on weekends to help dealers. The company provides a cell phone along with a laptop and a majority of your time you can work from home. The company takes care of their employees along with flexibility in vacation time.

      Cons

      Your selling deep subprime lending which includes high fees (some calls are competitive) but the dealer can only offer CAC backend products. Their are some exceptions to this.

      5.0
      Jun 21, 2021

      Great Place to work !!

      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Work/Life Balance with tons of support to help me excel in my position. The company really listens to our feedback and make adjustments. I have all the support from my DOS and everyone at Corp. has been positive and helpful when help is needed. The benefits and time off are the best that I have had had in my career.

      Cons

      I have not been unhappy with any part of my job-.

      Viewing 388 - 390 of 869 Reviews
      Related searches: Credit Acceptance jobs | Credit Acceptance salaries | Credit Acceptance benefits | Credit Acceptance interviews
      ReviewsCredit Acceptance reviews

      Glassdoor has 907 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.