Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 902 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 67% of employees would recommend working at Credit Acceptance to a friend and 67% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has been stable over the past 12 months.

How satisfied are employees working at Credit Acceptance?

67% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (199) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Benefits are great" ((in 117 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 64 reviews)); "Work life balance is great" ((in 61 reviews)); "Very corporate but people are great." ((in 48 reviews)); "The organization has great team members." ((in 35 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 21 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews)); "Promotional opportunities difficult" ((in 4 reviews)); "Management is extremely strict and plays favorites." ((in 3 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What Credit Acceptance locations have received the highest employee ratings?

Denver , Baltimore , Dallas , Tampa , Atlanta , Detroit , Las Vegas , New York , Los Angeles , Southfield

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Credit Acceptance

Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.7

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

864 reviews

5.0

Aug 16, 2025

Great Company I just didn’t like my job.

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Loved my manager and co workers. It was fully remote but they were still very interactive. Lots of perks, business trips and bonuses.

Cons

I didn’t like being in collections. I wanted to move to a different department but the role i wanted was not open.

2.0

Aug 12, 2025

It’s OK, but no growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work flexible two weeks of PTO starting out

Cons

PTO is very confusing management not great

5.0

Aug 11, 2025

This really is a Great Place to Work

Sr. business analyst

Recommend

CEO approval

Business Outlook

Pros

We are a hybrid-first company. I love the flexibility working from home offers me and realy look forward to those days when I go into the office to see other team members. Caring about team members really is our culture here. We recently installed an exercise app that you can choose to use - you can schedule how many times a day it reminds you to take a break, you can select form 5 types of exercises, and they take only 2 minutes. That sounds small, but the fact CA is thinking about our physical health is just one more reminder that we are valued people, not just cogs in a machine.

Cons

I've been here and can't hink of a single downside. Great benefits, great work, and most important of all, great people to work with.

Viewing 40 - 42 of 864 Reviews

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Great Company I just didn’t like my job.

It’s OK, but no growth

This really is a Great Place to Work

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