Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 908 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (204) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 62 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 32 reviews)); "Training and support are great" ((in 22 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Miami , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(870 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

870 reviews

1.0

Apr 8, 2021

OK

Accountant

Recommend

CEO approval

Business Outlook

Pros

culture people traffic location office

Cons

salary is not conpatible to effort

1.0

Apr 7, 2021

The positive reviews are paid for

Insurance specialist

Recommend

CEO approval

Business Outlook

Pros

None. This place sucks. Overworked, underpaid, micromanaged.

Cons

They send emails asking for positive reviews and send you gifts when you’re done. That’s why there’s so many positive ones. It’s fake, the sales pitch is fake, the pride values are fake, the bonus incentives are fake. You go through 3 months of training just to get on the floor and do nothing you trained for and have managers critiquing your every move. Be careful if you yawn or stretch someone will be sending you an IM asking why you aren’t on a call.

4.0

Apr 3, 2021

Good Place to Work

Mam

Recommend

CEO approval

Business Outlook

Pros

Reporting is outstanding, very up to date.

Cons

Communication is poor measurements change regularly and it's unclear as to why.

Viewing 427 - 429 of 870 Reviews

Jobs at Credit Acceptance

Director of Sales Readiness

Vice President, Business Management and Performance

Video & AI Content Creator

Managing Director - National Accounts

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Credit Acceptance

Credit Acceptance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

OK

The positive reviews are paid for

Good Place to Work

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