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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (870 total reviews)

      Vinayak Hegde

      77% approve of CEO

      69% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.2

      Culture & values

      3.8

      Senior management

      3.6

      Career opportunities

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      870 reviews
      5.0
      Nov 29, 2018

      Great Place To Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership and team members, better than average benefits.

      Cons

      None to report at this point.

      1.0
      Nov 24, 2018

      MAM Beware! So many market splits leaves you with an extremely small dealer base.

      Mam
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and stable company

      Cons

      Company has reduced sizes of markets so much it leaves you with little opportunity to grow as a MAM. The focus on the metrics over production is excessive to the point that they only manage via the crm. Extremely high turnover in sales. Be careful when you leave because you are on a non compete and they will come after you if you go to another finance company even if you live in a state where non competes are not legal, they will send threatening letters to scare you, your family and your new employer. Company will not hesitate to cost you your new job. They are ruthless when you leave and will bad mouth you every chance they get after you leave. The claim of being a great place to work is a farce as they constantly ask you to give good reviews on their surveys and if you give a bad one there are repercussions from your director.

      2.0
      Nov 16, 2018

      Downsized to drain Fmla pool

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The scheduling was wonderful, but after they started being shady, there was no one able to replace the late night schedule and people couldn’t switch.

      Cons

      Exactly as the title states. The supervisors carried the repo dept as if it was a high school. Poorly trained leaders. Just shady.

      Viewing 607 - 609 of 870 Reviews
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      ReviewsCredit Acceptance reviews

      Glassdoor has 908 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.