Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 908 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (204) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 113 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 71 reviews)); "Work life balance is great" ((in 61 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 21 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Miami , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(870 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

870 reviews

3.0

Jun 7, 2018

Great Place To Work -- in the right area

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, good benefits package

Cons

Departmental management practices are inconsistent

5.0

May 21, 2018

Manager

Manager at hq

Recommend

CEO approval

Business Outlook

Pros

When the company says that it strives to be a GPTW, they mean it! They even have a GPTW committee planning and overseeing anything related to GPTW! Also, the company truly has a listening culture. The CEO responds to employee suggestions every quarter as well as has a face-to-face business review. He is open to receive feedback on absolutely anything! The PRIDE (Positive, Respectful, Insightful, Direct and Earnest) values drive the company forward and provide direction for each and every team member on what is expected of him/her. I've only been here a few months so far and can say that this is truly a Great Place to Work! I LOVE working here. I feel like I fit in so well with my fellow team members as well as the what the company stands for. Everyone has made me feel so welcome and my transition has been easy and very smooth.

Cons

I've not found any cons to working here at Credit Acceptance.

1.0

May 16, 2018

Not the best company. But they did have some minor redeeming qualities to make you stay longer than you should.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They’re great when it comes to time accommodations, ie vacation, being late, calling in-that’s where it stops

Cons

Management, unapproachability, lack of advancement opportunities,

Viewing 628 - 630 of 870 Reviews

Jobs at Credit Acceptance

Director of Sales Readiness

Vice President, Business Management and Performance

Video & AI Content Creator

Senior Manager, Go-to-Market Growth Strategy

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Credit Acceptance

Credit Acceptance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place To Work -- in the right area

Manager

Not the best company. But they did have some minor redeeming qualities to make you stay longer than you should.

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