Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews
5.0
Apr 4, 2018

Great Receuiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I just recently was hired at credit acceptance and my experience with the recruiter Raquel was amazing !! She went above and beyond . She is very encouraging and insightful !

Cons

There are no cons to report

3.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The company has potential to be a great place to work. There is free coffee/tea/ cocoa and popcorn on Fridays. There's 3 company wide event's yrly and several department events qrtly. Gym, tuition, and adoption reimbursement. Benefits package is also pretty good. PTO schedule is great. Some departments get flex time but most do not. Laid back dress code.

Cons

Departments are under staffed, micromanaged, and some unorganized from the top down making it a stressful situation. Management makes knee jerk decisions not following their motto about people doing the work know the most. Teams are usually not asked about processes before they are changed and many times told after the fact. Team members are not appreciated for their input or what they can bring beyond their role. Asking questions is considered push back. Mistakes are held against you forever. Their team member review process is antiquated and needs an overhaul. No remote work options.

2.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are very nice. The money is nice. I made friends that I still hang with. It's a normal job in the 1st world.

Cons

A lot of people that work there don't have exposer to how the deals are done and how corrupt the business is, well because every one is paid based on the deal being signed and not based on how it actually affects lives. I've seen and reported a lot of unethical practices and they just ignore it because it makes them money by allowing it. Managers are just cuddle duds. Think email is actually work. Nobody understands anything the president says but he has a beautiful accent so he is always right. It's just like most other companies, good for a job but not unique in special... any extraordinary way. Luckily I found a better job and rolled off the lot. Imagine Thelma and Louise. It's still a good place to work though.

Viewing 634 - 636 of 869 Reviews

Glassdoor has 907 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.