Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 113 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 71 reviews)); "Work life balance is great" ((in 61 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 21 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

869 reviews

5.0

Mar 12, 2018

Best Decision I've Made

Bi analyst

Recommend

CEO approval

Business Outlook

Pros

Coming from a 2 star company, I can't say enough good things about CA. Everyone has been super welcoming and supportive. Workload and timelines are reasonable. I feel like my voice is heard and valued by not only my team, but the company as a whole. CA has several company goals, but you can really tell that their goal of being a Great Place to Work is a priority. Their outreach in the community, benefits, and PRIDE values, all make me proud to say I work at CA.

Cons

Two months in and nothing to complain about.

5.0

Mar 12, 2018

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

The Company really does care about its employees and reputation as a Great Place to Work. I will be honest and say I was skeptical about this claim, as I had worked for companies who hired me under the premise of being a "great place to work" that ended up falling short of the boast. During my interview process, I was careful to speak to everyone I came in contact with (security guard, people in the lobby and interviewers) and all maintained that they loved working at CA. Part of the onboarding required that I job shadow various departments and I found that EVERYONE I encountered loved working at Credit Acceptance and emphatically proclaimed it as a great place to work. Though I've only been here a few months so far, I can say that none of the red flags or warning signs that the great place to work claims were misleading have surfaced and I LOVE working here. I actually look forward to working on my various projects and interacting with my team. AND my boss is fantastic, and always asking if I need anything from him that would help me do a better job. Best decision I have made in a long time!

Cons

Rapid growth has resulted in new talent needing to get up to speed on processes, applications and company work flow.

2.0

Mar 8, 2018

Market Area Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home with great deal of autonomy and flexibility. They make a substantial investment in your initial training.

Cons

Not well established outside of Northeast and they are unrealistic about their expectations in developing markets.

Viewing 640 - 642 of 869 Reviews

Jobs at Credit Acceptance

Director of Sales Readiness

Associate/Mid Level/Senior Analytics Reporting Analyst

Managing Director - National Accounts

Managing Director - Strategic Sales Growth and Innovation

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