Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Great benefits and insurance good company overall" ((in 113 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 64 reviews)); "Very corporate but people are great." ((in 52 reviews)); "Team members are great and helpful." ((in 33 reviews)); "Training and support are great" ((in 23 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (869 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

1.0

Nov 25, 2017

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Work from home need discipline and time management skills. The training is good but it’s all corporate and not for the real world

Cons

Used to be Great Place to Work but no more. They have taken long term Market Area Managers and cut their markets twice the time I was there. You build up a good territory and they cut it. $40K hit in pay from being one of the best in the company to a terrible market. Dealers are suffering. Don’t fall into the thinking it’s a $100k job not even close anymore.

2.0

Nov 10, 2017

TSO

Tso

Recommend

CEO approval

Business Outlook

Pros

Meeting different people everyday Meet celebrities Having great friends at the end of the day in your coworkers Year end bonuses (if you score high enough with your supervisor though)

Cons

Micromanaging If you sneeze wrong, you basically have to tell why you sneezed No room for error (like you’re a robot) Once you see your check it’s like WTF after all taxes etc come out

5.0

Nov 6, 2017

Associate Level Role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Tons of growth opportunity - Top companies in Michigan / United States to work - Amazing company culture - Laid back environment - Business Casual Dress Code - Charity involvement

Cons

- My drive can be brutal at times when leaving at 4pm - 5pm throughout the week

Viewing 649 - 651 of 869 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance