Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Great benefits and insurance good company overall" ((in 113 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 64 reviews)); "Very corporate but people are great." ((in 52 reviews)); "Team members are great and helpful." ((in 33 reviews)); "Training and support are great" ((in 23 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (869 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

5.0

Oct 2, 2017

REPOSSESSION SUPPORT ADMINISTRATOR

Repossession support administrator

Recommend

CEO approval

Business Outlook

Pros

Many companies say they want their employees should have work/life balance but the reality of it, many employees sadly don't experience this. Credit Acceptance on the other hand, actually follows thru with this which is important to anyone with a family, attending school, or just simply trying to have a "life" outside of the workplace. The team that I am a part of including the supervisor, manager has been very supportive, helpful and definitely has displayed PRIDE! Definitely would recommend C.A to friends and family looking for an opportunity.

Cons

The only con that I have experienced so far is sitting down all day long. :o) So definitely have to be aware of getting some physical activity throughout the day!

5.0

Sep 21, 2017

Market Area Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with Credit Acceptance for less then a year. It is a true blessing to work for a company that takes care of there employees. Great 401k, PTO, benefits, compensation, training and environment. The tools are handed over to you to succeed, it's just a matter of how hard you want to work.

Cons

I have not experienced any cons.

2.0

Sep 20, 2017

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and bennifits

Cons

Extremely high stress relentless pursuit of perfection with guidelines that don't promote success just failure. Your working in a system that makes your fail to meet what you did the previous year which results and you failing and being put on a PIP then you being fired. Other then that great place to work.

Viewing 661 - 663 of 869 Reviews

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