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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (867 total reviews)

      Vinayak Hegde

      77% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      867 reviews
      3.0
      Nov 2, 2016

      Great Place To Work, but bullies in the industry

      Remarketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Absolutly the best at what they do. - Very profitable and share with team members. - Listen to team members and work to make things better - Good work/life balance. Expect hard work, but understand family comes first.

      Cons

      - Know they're the best and refuse to help anyone not helping them. - Company leaders are heavily involved in the day-to-day and refuse to relinquish control. - Secretive and don't display trust in their mid-level management. - No career development. Clear about your personal opportunities, but don't provide coaching or mentoring about how to improve.

      1.0
      Oct 31, 2016

      Prospective Market Area Managers Beware

      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Good Base Salary 2. Company Phone 3. Company laptop 4. In some markets you can’t go wrong 5. Lots of freedom (it’s outside sales)

      Cons

      1. Their CRM is terrible 2. Rigid sales structure 3. Slow bureaucratic process for anything to happen 4. Some markets are hopeless; the product is just not competitive there 5. Management’s inability to admit #4 6. Management’s inability to even attempt to take action (aside from re-staffing) about #4 7. Way too many surveys that you are obligated to take and give high marks on 8. Rampant turn over. My boss said the average MAM lasts less than one year. 9. So much of the job depends on your supervisor 10. They will fire you the day you put in your 2-weeks’ notice 11. In my case they screwed up everything they possibly could have with the final paychecks

      5.0
      Oct 19, 2016

      Awesome place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit Acceptance is a true meritocracy, you can progress as far as your talents let you. The Company is growing fast and this continuously opens new opportunities. Everyone is on the same page and very teaming. An awesome office environment with very casual dress and lots of fun perks and activities. The Company's slogan is "We Change Lives" which refers to the amazing impact we have made on customers, dealers, team members and the community.

      Cons

      You need to be comfortable with change and responsibility as the Company continues to evolve as it grows. Not a great place to hang out and just try to slide by.

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      ReviewsCredit Acceptance reviews

      Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.