Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Great benefits and insurance good company overall" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 65 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Oct 19, 2016

HR Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance is a great place to work, where team members are well-paid and treat each other with respect. The company is growing rapidly and there are many career advancement opportunities, especially because CA often promotes from within.

Cons

Some benefits could be improved (maternity leave) and some departments/jobs need additional flexibility in schedules. Some managers could use "soft skills" training on how to be better leaders/coaches.

5.0

Oct 18, 2016

Credit Acceptance transparency

Recruiter

Recommend

CEO approval

Business Outlook

Pros

I joined Credit Acceptance over 2 years ago and hope to never leave the company. When I was seeking a new opportunity, I wanted a company that was transparent on their decisions for the future. I can honestly say I know what the companies goals are and how each team members effects each of these goals we are striving to achieve as a team. The company provides a number of channels for team members to provide feedback. These channels help provide process improvement opportunities without feeling like they go unnoticed. The people doing the work, know the most about the work which is visible here.

Cons

At this time, I can not think of any.

5.0

Oct 17, 2016

Amazing companies do exist!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Before I worked at Credit Acceptance, I thought companies like this only existed in Silicon Valley. Benefits and compensation are above industry-standards, work-life balance is truly valued and respected, and best of all everyone really is a team. From day one, I have felt like my opinion and work is valued and listened to. There are often fun events that take place during the workday and unexpected perks (such as snow-cones and ice cream in the summer) that really show how valued you are. Best of all, professional growth is encouraged and recognized with internal promotions. Working here is amazing.

Cons

While defined procedures and processes keep the company moving smoothly and efficiently, at times they can hinder or halt a project without a timeline of when things can get going again.

Viewing 706 - 708 of 867 Reviews

Jobs at Credit Acceptance

Market Area Manager - Memphis, TN

Manager, Predictive Modeling and Machine Learning

Mid-Level/Senior Analyst, Predictive Modeling and Machine Learning

Director of Sales Readiness

Director of Sales Strategy and Analytics