Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Great benefits and insurance good company overall" ((in 109 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 65 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Oct 12, 2016

"Great Place to Work" - Agree 100%

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is truly a great place to work! The company culture is very different than any of the previous companies I've worked for. It's a relaxed atmosphere, where value is placed on work quality, work/life balance and it rewards high performers. The different teams work together well and focus on doing what's best for the company.

Cons

I have not witnessed any downsides of working at Credit Acceptance. I am fairly new to the company, but cannot find any faults or major issues.

5.0

Oct 12, 2016

"Great"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance is truly a Great Place to Work!!! This place is like a second family all employees are great people and you feel welcomed!!!

Cons

Can't say anything bad about Credit Acceptance

5.0

Oct 11, 2016

Growing Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent work atmosphere. Company really listens to employees and acts on feedback with urgency. Compensation is above market. Benefits are at or above market. Profit Sharing for all employees. The company recognizes good employees and promotes from within.

Cons

The company is growing and still has some manual processes that need improvement.

Viewing 715 - 717 of 867 Reviews

Jobs at Credit Acceptance

Director of Sales Strategy and Analytics

Senior Analyst, Predictive Analytics and Machine Learning

Associate/Mid Level/Senior Analytics Reporting Analyst

Senior Manager, Go-to-Market Growth Strategy

Vice President, Business Management and Performance