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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (866 total reviews)

      Vinayak Hegde

      62% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 866 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      866 reviews
      1.0
      May 14, 2022

      Pay and management

      Debt collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home bonuses every quarter

      Cons

      Management doesn’t train or educate enough on the auto financial industry show most of the reps aren’t educated on the loans that they’re speaking about with the customer The customers are very abusive they receive about eight calls a day from Credit Acceptance pay Horrible

      3.0
      Jun 27, 2021

      You can make money, but...

      Front end collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great, you do meet some great people, and the money is good...

      Cons

      Bottom line: it's a predatory lender, and at the end of the day they deserve all the negative feedback they get and all the lawsuits filed against them. They don't care that their business practices are misleading, many associates are ignorant and rude to customers, and they basically make you sell your soul for a vehicle that might blow an engine the minute you drive it off the lot due to sketchy dealer-partners in the indirect-lending game (AKA 22.99% APR).

      Viewing 73 - 75 of 866 Reviews
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      ReviewsCredit Acceptance reviews

      Glassdoor has 904 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.