Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 112 reviews)); "Good pay and can construct your own schedule" ((in 69 reviews)); "Work life balance is great" ((in 68 reviews)); "Very corporate but people are great." ((in 50 reviews)); "The organization has great team members." ((in 30 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "micro management, pay, favoritism, management," ((in 7 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

4.0

Aug 18, 2015

Great Place

Collections

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule collectors work anytime during the day expect on core days. They are open from 5am to 8 pm

Cons

Need more training promotion is based on who you know not what you know. There attendance policy are very strict you can't go over you PTO by a minute or they will take you bonus for a month and will definitely affect your rating.

3.0

Jul 19, 2015

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has a good business model but they are not changing lives. Great co-workers and people. Compensation is okay only with bonus.

Cons

Bad work/life balance. Company is profitable but repeatedly restructures employees pay and bonus structure. Employees are micro-managed. Opportunity to grow with company is selective.

4.0

Jul 14, 2015

Market Area Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work / life balance, opportunity

Cons

Not enough auto finance training

Viewing 787 - 789 of 867 Reviews

Jobs at Credit Acceptance

Director of Sales Strategy and Analytics

Associate/Mid Level/Senior Analytics Reporting Analyst

Senior Analyst, Predictive Analytics and Machine Learning

Senior Manager, Go-to-Market Growth Strategy

Senior Strategy Analyst