Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 114 reviews)); "Good pay and can construct your own schedule" ((in 65 reviews)); "Work life balance is great" ((in 62 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 37 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

5.0

Jul 25, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Its like owning your own business without all the headache. The company provides, training, tools, and support that are unparalleled, so you can focus on growing your market. Management has your genuine interest at heart. I love being part of the company its become like family.

Cons

As with any large company there can be the trials of wading through corporate structure, but for the most part Credit Acceptance has made those hurdles as low as possible.

5.0

Jul 25, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance This company truly cares about its employees Training is ongoing each and every month Great Teamwork amongst all of sales department

Cons

None that matters. Every job has its issues but this company is above average

5.0

Jul 24, 2016

Market Area Manager

Market area manager

Recommend

CEO approval

Business Outlook

Pros

I have never had this much freedom at any job throughout my career. Coming from working 60-70 hours a week at a dealership to making my own schedule. Our motto "We change lives" is no joke. From the employees to dealers and customers. Before I got hired on I talked to a few current Market Area Managers and I keep a thinking "whats the catch"? After a year I realized there is no catch. This company has a high value for talented hard working employees and they will make sure you know they appreciate you. This is a career not a job. With all this being said, this opportunity is no cake walk. It requires discipline, hard work, and most importantly a willingness to learn. It doesn't matter if you have zero experience in this industry or 20 years worth, if you are not willing to work hard and learn don't waste your time applying. But if you are be prepared for your life to change in amazing ways.

Cons

There is none Cons Ive experienced so far.

Viewing 802 - 804 of 869 Reviews

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