Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
4.0
Apr 23, 2014

Market area manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and support are great

Cons

Change in Management now Micro manage the sales professionals

1.0
Apr 10, 2014

Career thrown out the window

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are ok...I made a couple friends in the 10+ years I worked there...upper management does a great job of pretending that they care for their employees. They really make you feel somewhat valuable until they fire you over one mistake.

Cons

When I stated that management pretends they care, it's cause truthfully, they don't. Supervisors will throw you under the bus to save themselves. Managers will pretend they are listening to your side of the story, but really, they are just trying to figure out how to make their side more relevant when firing you. Vice Presidents don't know anything about doing the job. They would rather pay someone less to do a bad job, than pay someone a little more to do a great job...It's all about being a Great Place to Work, until they fire you over one mistake. Their core value is PRIDE...(laughing)...if only they practiced what they preached.

Viewing 820 - 822 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.