Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
2.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Make own schedule. Benefits are strong.

Cons

Spent 5+ years in this role. Company began to micro manage and shove activities and busy work down our throats. Job lost any fun factor it had with all of the heat coming down from management. You will be micromanaged. Used to be so much freedom here, it has turned into a typical corporate regime. They do yearly wage reviews and normally give a slight bump in salary, but it's quickly followed by "now we expect you to do even more with our stale product and here is some added stress for you sprinkled in". They preach so much change is coming, yet, contract volume stayed roughly the same, even decreased a bit over my tenure. Company will never grow to where they say they are going unless they decide to pay dealers more money and adapt to current market conditions when they happen. It takes over a year for the simplest things to happen here. If you have a good DOS life is slightly easier, if not best of luck to you. LOTS of smoke and mirrors.

5.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great listening culture. Employee feedback and ideas are taken very seriously and many changes are implemented based on the feedback. Great work environment, great people. Leadership is empathetic and understanding. Great focus on creating positive experiences for both customers and tem members.

Cons

Some technology needs to be updated. No other cons.

5.0
Feb 13, 2024

A world of opportunity

Recommend
CEO approval
Business Outlook

Pros

25 years ago I was laid off and took a job here figuring it would do till I found something better. Starting to think it isn't going to happen. Plenty of opportunity if you work hard, learn the business and remain patient

Cons

Some growing pains as we look to reach our lofty goals. Nothing serious. Nowhere near the problems and worries I have had at other jobs.

Viewing 166 - 168 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.