Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
3.0
Jan 8, 2026

Lots of meh

Recommend
CEO approval
Business Outlook

Pros

The pay is decent, and it is a relatively low-stress environment.

Cons

Leadership cannot seem to stick to a plan. New leadership exerts a negative influence. Our direction is murky, and it feels like a sinking ship.

1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay and benefits, flexbile schedule

Cons

Sticking people with 25% interest loans and acting like you're helping people.

Viewing 19 - 21 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.