Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
2.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote, but that can be a con too, but I had a very supportive team - good base salary, but don't count on much more than that.

Cons

Poor direct leadership , outdated product and service offering, sales territories too small and no adjustments/considerations for downward industry trends. Training was good IF it actually prepared you for the work you would do on your own. Disconnect between Training and Development and real world -

2.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Fair salary if you don’t live in a major west coast metropolitan. Good benefits

Cons

Complete lack of leadership and more of a micro management approach. A lot of reports and emails to tend to daily. Extremely competitive market and their not remotely close to other lenders. Huge Fees for dealers making it hard to grow market. Zero Corporate support after 2pm Eastern a time

Viewing 223 - 225 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.