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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.0

      68% would recommend to a friend

      (867 total reviews)

      Vinayak Hegde

      74% approve of CEO

      68% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Culture & values

      4.2

      Compensation and benefits

      3.8

      Senior management

      3.7

      Career opportunities

      Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      867 reviews
      4.0
      Aug 25, 2022

      Good culture

      Sales trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture in all departments accept Front End collections, Fair salaries for mid-west and south regions.

      Cons

      Still underpaid on the West coast.

      5.0
      Aug 18, 2022

      Fast growing, but maintains strong core values

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Project processes are clearly documented, the leadership expects the team to take ownership to provide updates when process changes are warranted. Leadership cares about people as individuals. When possible, PMO management gives new PMs time to learn processes, meet people, and learn the culture before starting their first project. Company transitioned from all in person before Covid-19, to mostly remote now. I found onboarding to go pretty smoothly working remote. Company boasts a listening culture and backs this up by showing what they are doing to address employee concerns.

      Cons

      So many new employees, projects are impacted by lack of knowledge of processes and technology, especially cross system knowledge. Very large project teams for the size of the company. I am currently managing one with 90 people identified as needing to be involved or informed in some way. The company is going through an agile transition but each IT team is doing it differently. This creates some process conflict and dissatisfaction with project processes.

      5.0
      Aug 18, 2022

      Great people, mission driven, and caring

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid/Remote work environment, values-driven culture, open and honest communication, solid pay and benefits.

      Cons

      You need to be able to take constructive feedback and implement it without taking it as a personal affront. If you are open-minded to feedback, you will succeed here.

      Viewing 286 - 288 of 867 Reviews
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      ReviewsCredit Acceptance reviews

      Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.