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Credit Control

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Credit Control reviews about "training"

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

Ratings by demographic groups

Reviews by job title

12 reviews
5.0
Jun 14, 2020

Outbound and inbound calls

Debt collector
Recommend
CEO approval
Business Outlook

Pros

Family atmosphere. Encouragement from others. Great training.

Cons

Like any other collection positions (and really any employment) laws change and office procedures change so an open mind is essential.

5.0
Nov 1, 2017

Great environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of business coming in. Management in training program helps develop newer employees to advance their careers. Great bonus structure!

Cons

Communication is an issue with any large company and is improving

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Credit Control Response
8y
Thank you so much for your feedback! We are happy to hear you are experience with Credit Control, and noticing our constant strides for improvement. We are always looking for ways to improve, and employee feedback is something we highly value to help us do just that.
5.0
Aug 15, 2018

An Extraordinary Company!

Collections expert
Recommend
CEO approval
Business Outlook

Pros

This company has a plethora of virtuous qualities. 1) Well organized and professional atmosphere 2) Very knowledgeable and friendly managers that focus on the betterment of their teams and the company overall. 3) Clean and well maintained office environment. 4) Excellent bonus compensations. 5) Management & team members are always willing to help you get to the next level.

Cons

Too bad the company cannot clone their training manager. DD is well versed in his profession and teaches well. He creates a welcoming and knowledge based learning environment.

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Credit Control Response
7y
Thank you so much for your feedback! We are very happy to hear you are pleased with your experience as a member of the Credit Control team. We look forward to your continued growth and success with us.
5.0
Jun 25, 2019

The best job I have ever had

Debt collector
Recommend
CEO approval
Business Outlook

Pros

Extremely flexible schedules, very friendly coworkers, easy going attitude, total understanding and patience during training, good pay and opportunity for commission, professional yet laid back workplace, everything about this job is refreshingly human and they really work with you a lot.

Cons

Sometimes there's miscommunication between supervisors, and there's only one per shift.

5.0
Jun 20, 2023

Growing Company & Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment with opportunities to promote into leadership positions. Leaders care about employees and help them succeed. Awesome coworkers that help with training.

Cons

I don’t have any concerns.

3.0
Aug 22, 2018

Overview

Collections representative
Recommend
CEO approval
Business Outlook

Pros

Easygoing atmosphere. Good training. Competent managers. Limited promotions from within the organization. Fun employee functions.

Cons

Difficult to make bonus. Low base pay. Punitive fines. Team leads need to be more supportive and encouraging. Company needs to enforce attendance policies. Employees come and go as they please without consequence.

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Credit Control Response
7y
Thank you so much for your feedback! We appreciate you identifying potential areas for improvement and will look into these issues.
3.0
Jun 13, 2021

Credit Control needs to get some Control...

Debt collector
Recommend
CEO approval
Business Outlook

Pros

Close-knit work environment, you spend so much time with your co-workers that you end up building bonds with them and you can make some great life-long friends. Decent bonus structure; maximum bonus monthly is $3,000. Management gives out incentives through fun competitions.

Cons

Management are all so close in and outside the work place that at times the professionalism goes out the window. Favoritism is apparent. Certain collectors find different ways to rig the system, or find a way to get the routed calls. Inconsistent training and policies. Annual compliance testing is falsified. Unethical business practices.

2.0
Feb 21, 2017

If you aren't looking for corporate enviroment or benefits

Collector
Recommend
CEO approval
Business Outlook

Pros

Free turkey on Thanksgiving. Really small staff. Training was easy and fast.

Cons

Basically working in a call center that's in a shipping warehouse. If you are expecting high end corporate like bank of America or geico, this isn't the place. The office is filthy. They've been saying they were going to fix it up since 2014. Still dusty. They make you keep your phone in a cubby like you are in grade school

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Credit Control Response
9y
Thank you so much for your feedback! I'm sorry to see you are no longer with Credit Control LLC. We are happy to hear you enjoyed the free turkey for Thanksgiving! We are sorry to hear you aren't impressed with the facilities at your location. As you may or may not know we purchased our own completely renovated facility that we are currently relocating to. We do offer full medical, dental, vision, short term/long term disability, free life insurance, as well as an employer matched 401k plan.
4.0
Aug 24, 2018

Collector

Debt collector
Recommend
CEO approval
Business Outlook

Pros

Great work environment, knowledgeable managers great on hands training. Competitive salary and bonus opportunity

Cons

No structure, attendance is a problem people break whenever they want, in and out all day dress code not enforced, team leads seem more concerned with getting a really big number then helping their team reach goal

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Credit Control Response
7y
Thank you so much for your feedback! We appreciate you identifying potential areas for improvement and will look into these issues.
Viewing 1 - 3 of 12 Reviews
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Glassdoor has 96 Credit Control reviews submitted anonymously by Credit Control employees. Read employee reviews and ratings on Glassdoor to decide if Credit Control is right for you.