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Credit Karma

Part of Intuit

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Credit Karma reviews

3.9

70% would recommend to a friend

(440 total reviews)
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Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 3.9 out of 5 stars, based on 440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

440 reviews
2.0
Nov 11, 2017

Once a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The company has been profitable for years and has successful business model - Plenty of money is spent on perks like coffee bar or company events (the event team is awesome) and there is also a $5000/year stipend for education - If you are a 9 to 5 person, this is the place for you - Great mission, really helping a lot of people to improve their financial situation

Cons

This was once a great place to work for with dedicated employees who collaborated efficiently in a trustful environment. But then the company handled growth very badly: - hired executives from large companies (vs. promoting in house) whose first priority was to get their department “under control”. All they care about is how the higher ups see them and not what is best for the company and their team. Employees with independent opinion were sidelined, managed out or straightly fired. They quickly brought on their buddies from old companies and rotated them into position of power. As a result many of the long term employees who really cared about the company left on their own and remaining people are afraid to speak up or don’t care. - There is no consistent performance management across the company: some people work day and night and get no reward/promotion (or even get fired) while others basically do nothing without any consequences. The office is deserted before 9am and after 5pm. - There are teams where most members don’t even make it to their one year anniversary because the work load and managers are so bad. Yet, there is no consequence and managers in charge even get additional teams that report to them. - The politics mentioned in other reviews is absolutely true, there is a high amount of politics and backstabbing going on. - Time and energy is lost in endless meetings because people are afraid to make decisions or happy that there are none so they can continue to have a cushy job.

1.0
Oct 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Great perks, hardworking and fun employees. Company mission can do a lot of good for the average working American.

Cons

As many have pointed out, the C level team is way in way over their heads. Most of them are lucky to have their jobs. They would not be where they are if the CEO was not their friend. They are a cancerous tumor that is slowly destroying the company from within. A few people have already highlighted the incompetent, ineffective, clueless CMO who continues to create havoc and turmoil within his organization. No one understands why he hires VPs to run 2-3 people departments or people without a defined role. Most people in Marketing don't trust or respect him.

2.0
Oct 26, 2017

With potential but would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great perks, kickass talent and events team. - CEO truly cares about employees and the mission. - I've heard that it's team by team, but I've generally seen good work-life balance. Most coworkers are understanding. - Positive outlook.

Cons

- Very shaky foundation with high tech debt. However, the company has been recently heavily investing in infrastructure, hopefully it'll change things up. - For a self-proclaimed "data-driven" company, the quality of some of the basic data is laughable. Data standards are everywhere. There are also a bunch of things with no owners as the company grew. As a result, there are some very backwards tech issues that people just turn a blind eye on. - Extremely poor middle management. Company is not aligned on goals from top down. Like many comments mentioned, there's this "kill or be killed" attitude cross the organization, which is alarming for a company with only ~800 employees. - Despite all the criticism, however, company has grown dramatically in the past few years and has great potential. If you are someone in a senior leadership position, it might be worth to come here and change the company for the better. If you're still in the developing stage of your career, in which most of us are, I recommend steering clear from this company, as you will be exposed to more bureaucracy and general frustration than actually learning.

Viewing 349 - 351 of 440 Reviews

Glassdoor has 536 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.