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Credit Karma

Part of Intuit

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Credit Karma reviews

3.9

70% would recommend to a friend

(438 total reviews)
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Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 3.9 out of 5 stars, based on 438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

438 reviews
5.0
Mar 25, 2016

By far the best job I have ever had!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance - While crunch time is inevitable at most engineering jobs, at Credit Karma, this is the exception rather than the rule. Amazing people - The people on my team are the sharpest and most dedicated group that I have ever worked with. Great product - Most everyone I have talked to loves the Credit Karma product. When I wear my CK t-shirt outside of work, people always tell me about how they love the site.

Cons

There are some growing pains as the company is growing incredibly quickly but most groups are working hard to address these issues as they come up. Also, things seem a bit less rosy outside of engineering.

2.0
Mar 22, 2016

+Good intentions/-Inexperienced managers, below market pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Majority of the people here are smart, helpful, and have good intentions...CEO is a genuinely nice guy. Solid business model...The company has been around 8-9 years and has promising future (great for early employees, not that exciting for the rest). Work is more meaningful than what youd find at a typical finance company. Also, company events are cool (although they mostly take place after work so people who commute from outside city or have a family are usually left out)

Cons

This is not the place you come to work if you care about your salary. The company was on Techcrunch list for highest paying startups, which was both confusing and offensive to many people who work here as its no secret Credit Karma does not pay competitively. Management is really inexperienced (even running entire departments), constantly touting how great the culture is here and pretty oblivious to how unhappy majority of their team members are. It used to be one of the better places to work but now feels pretty gloomy. I wouldn't be surprised to see many valuable employees walk out the door this year.

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Credit Karma Response
10y
Thanks for taking the time to share your perspective. We take employee feedback very seriously and encourage you to reach out directly to us about your concerns. Please email us at executiveteam@creditkarma.com.
2.0
Mar 21, 2016

Inconsistent Culture and Lacks Solid Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people here are amazing, down to earth, and passionate about their work. Occasional events are nice and well organized. Overall mission of the company is good, but sometimes compromised at the expense of the members to meet revenue goals.

Cons

As you can tell from the reviews, there's major cultural inconsistency across the organization. Marketing & Engineering teams have ample flexibility while Product, Biz Dev, and Analytics are always stressed out and seem to never leave their desks (do they even eat?). Colleagues are often rude due to being stretched so thin and cross functional solidarity is nonexistent. Lack of experienced, conscious management is also a serious problem. Shockingly, senior managers continue to have the "we had no idea" reaction to new issues and the "ummm... we're still working on it?" answers to old pain points. Pay is over-indexed towards equity and not competitive from a salary perspective. While there's a professional development plan with an annual allotment, actual employee promotion is rare and not on par with other startups in the area. Plan to take a pay cut (no matter your experience or previous position) and stay in your role for at least 2-3 years before even being considered for a promotion.

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Credit Karma Response
10y
We want to talk to you about your concerns, if you’re open to it. Please email executiveteam@creditkarma.com, and we can go from there.
Viewing 391 - 393 of 438 Reviews

Glassdoor has 534 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.