Credit Karma reviews

3.9

70% would recommend to a friend

(440 total reviews)
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Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 3.9 out of 5 stars, based on 440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

440 reviews
5.0
Jun 17, 2017

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

If you would have asked me last year, I would have given a much harsher review. Things have changed in the past year, however, and it's (for the most part) for the better. - The company has split (generally) into verticals. This makes it a lot easier to figure out whats going on with what you'll be working on and more structured. Before, I was working on a lot of different things and it was hard to context switch and figure out who to ask about questions/issues I had. Splitting into verticals has solved a lot of this. - I work with some really great and smart people. While there's always some dead weight, there doesn't seem to be as much at CK as I've seen at other places I've worked (on my team and the teams I work with, at least). Everyone seems to be very passionate about what they do. People are very nice as well. There's a few jerks in engineering, but 99% of people are pleasant to work with. - Perks are pretty good. The events team works really hard and always sets up fun offsets and outings for us. - Senior management really seems to listen. It sometimes takes a while to take action on issues, or they may not be addressed 100% to my liking, but they seem to at least acknowledge our feedback and truly take it into consideration. A concrete example: a number of us complained that the PTO we were getting wasn't competitive with similar companies. Ken, the CEO, brought up this issue at the company wide meeting, shared his research and announced that FTE employees would be getting the week between Christmas and New Years off, as well as some other PTO additions for brand new and long time employees, which I feel is a fair compromise.

Cons

- The bi-annual review process is super confusing. Last time, there was two different peer-review systems: one for CK as a whole and one for engineering. I felt like I was spending more time writing reviews for other people than doing work. I did get some useful feedback from others out of it, but I don't know if it was worth like the 15 hours I spent writing reviews in two separate systems. - The WFH policy is lacking still. Maybe I was spoiled at my last job where I could work from home whenever I wanted. However, a large number of us travel in from far way (i.e. San Jose, and farther!) and it would be able to work from home once in a while. I find I get a lot done working from home because I can work uninterrupted without people coming up to my desk to ask questions or chat.

5.0
Mar 25, 2016

By far the best job I have ever had!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance - While crunch time is inevitable at most engineering jobs, at Credit Karma, this is the exception rather than the rule. Amazing people - The people on my team are the sharpest and most dedicated group that I have ever worked with. Great product - Most everyone I have talked to loves the Credit Karma product. When I wear my CK t-shirt outside of work, people always tell me about how they love the site.

Cons

There are some growing pains as the company is growing incredibly quickly but most groups are working hard to address these issues as they come up. Also, things seem a bit less rosy outside of engineering.

5.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Credit Karma makes a huge positive impact in its members' lives. The people here are focused and dedicated but still have a lot of fun. While other start-ups I've been at have paid lip service to work-life balance, Credit Karma really means it.

Cons

There are definitely some growth pains. Strategy, while usually right on track, isn't always communicated well down the line.

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Credit Karma Response
10y
Our employees are responsible for making our work environment what they want it to be. It’s because of all of you, we are able to scale without compromising our culture!
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Glassdoor has 536 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.