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Credit Repair Cloud

Is this your company?

Credit Repair Cloud reviews

4.4

83% would recommend to a friend

(32 total reviews)

Daniel Rosen

70% approve of CEO

80% positive business outlook

Credit Repair Cloud has an employee rating of 4.4 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Repair Cloud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
1.0
Jun 29, 2023

Don't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The toxic positivity is endearing.

Cons

No leadership. MLM. Management is lost, product looks cheap and the brand is embarrasing.

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Credit Repair Cloud Response
3y
We're genuinely sorry to hear that your experience at CRC left you feeling so frustrated. We understand that working remotely in a start-up environment can create unique challenges and even though we do maintain an employee satisfaction rate above 82% (based on 2022 eNPS surveying -- above industry standard) and an annual employee turnover rate of 3.1% (based on 2022 -- well above industry standard), we absolutely acknowledge that we're a work-in-progress. We take your comments regarding management seriously, and are committed to creating a positive and inclusive work environment where everyone feels respected. While we understand that disagreements can arise, we strive to foster a culture where diverse perspectives are encouraged, heard, and valued. We also want to assure you that we're equally committed to consistently improving the work environment, business, systems of accountability and processes for all of our employees. We've recently implemented OKRs through 15Five and are actively implementing an organizational development strategy to continue to foster a focused workplace. Finally, we want to address your concern that we're "a MLM". This simply is not the case. We're a remote-first, fintech company which provides best-in-class software to credit repair businesses. Nothing that we do is in line with the structure or business practices of multi-level marketing. We're committed to conducting our business ethically and transparently. Feedback like yours helps us continuously grow and evolve as a company and we sincerely thank you for it. For reference, this is an explanation of how our customers make money: https://www.creditrepaircloud.com/grow-your-credit-repair-business
5.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are excited and very welcoming. The commitment to mission is genuine. Senior leadership is dedicated to hiring the right people and evolving the company.

Cons

The company grew organically from a two person team and there was a lot of "learn as we go". There are a lot of changes happening and it's going to be challenging to move from where they are now to a product led focus. There's resistance to change but acknowledgement that the change needs to happen.

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Credit Repair Cloud Response
3y
Thanks for your candid feedback -- we appreciate the time, effort and insight. We're glad to hear that your journey has been a positive one thus far. As a company, we're definitely experiencing our fair share of growing pains, but we are adapting, growing and are excited to be working toward embracing a product-led strategy. Your advice about trusting our teams and embracing failures as learning opportunities is insightful and important and we are striving to do just that. We're committed to learning, growing, and always evolving as a company.
Viewing 7 - 9 of 32 Reviews

Glassdoor has 39 Credit Repair Cloud reviews submitted anonymously by Credit Repair Cloud employees. Read employee reviews and ratings on Glassdoor to decide if Credit Repair Cloud is right for you.