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Crescent Hotels & Resorts

Engaged Employer

Crescent Hotels & Resorts reviews

4.2

81% would recommend to a friend

(457 total reviews)
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Michael George

81% approve of CEO

80% positive business outlook

Crescent Hotels & Resorts has an employee rating of 4.2 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crescent Hotels & Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

457 reviews
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Crescent Hotels offers an exceptional opportunity to grow both personally and professionally. The company is led by an ownership group that genuinely cares about its properties, guests, and team members, creating a culture built on support and respect. Employees are encouraged to learn all aspects of hotel operations, providing valuable hands-on experience and a well-rounded understanding of the hospitality industry. Crescent is also committed to career development, offering outstanding training programs and advancement opportunities that help team members achieve their professional goals. In addition, employees enjoy competitive healthcare benefits, a strong retirement savings plan, and excellent travel benefits, making Crescent Hotels a great place to build a long-term career.

Cons

Like any hospitality organization, there can be challenges such as ongoing maintenance needs and periods of being short-staffed, which can place additional demands on team members. At times, there may also be a need for greater support and communication between ownership and property-level teams to help create a stronger buffer and ensure operational concerns are addressed efficiently. However, these challenges can also provide opportunities for employees to develop problem-solving skills, adaptability, and leadership experience.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Crescent's Corporate Leaders do a great job of getting to know the people they work with and supporting them. They have a philosophy of true leadership and understand that people are their greatest asset.

Cons

Sometimes, the ownership groups do not share Crescent's leadership philosophies.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I was going to give up on hospitality as a whole due to poor management from other properties I worked at, but I saw this position open online and decided to give hospitality one more chance. The second I walked in for the interview, I knew it was the place for me. I have been here for 8 months and I love this job. I am happy here and I love working with my coworkers. I am always happy to go to work and I give it my best. I appreciate the praises, but most importantly the areas where I can improve.

Cons

I honestly don't have any cons of working here. I really love it here.

Viewing 1 - 3 of 457 Reviews

Glassdoor has 461 Crescent Hotels & Resorts reviews submitted anonymously by Crescent Hotels & Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Crescent Hotels & Resorts is right for you.