Criteo reviews

3.9

73% would recommend to a friend

(1,433 total reviews)
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Michael Komasinski

39% approve of CEO

47% positive business outlook

Criteo has an employee rating of 3.9 out of 5 stars, based on 1,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Criteo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 18, 2024

Criteo's decline

Recommend
CEO approval
Business Outlook

Pros

If I had to describe Criteo in one word, it would be disappointment. I am disappointed to have to stay in the company despite everything happening, but while it’s not the worst place in the world, it’s definitely not for me.

Cons

I have met some people who genuinely believe they work for the best company in the world, despite the fact that its prime days are behind it. The company has become mature and resistant to change, and, from my perspective, its transformation is more likely to end in its demise or a sale. The reality of Criteo is that it initially succeeded with a single product, then began acquiring other companies while promoting itself as innovative and cutting-edge business. However, beneath this facade lies an outdated technological stack, bureaucratic inefficiencies, and a culture marked by opaque communication and internal French politics. (Yes, despite having around 20 locations, the company remains an old-fashioned French organization, only now with 3,500 employees and a superficial American vibe). There is a notable lack of strategy at Criteo, with numerous attempts by C-level leaders to convince investors of their competence. However, the only consistent action they take for several years in a row is conducting multiple rounds of global layoffs, dictated by each country's legislation. Of course, a significant factor is the crisis within the Adtech industry itself, especially with the impending 'cookie apocalypse.' The business is struggling to address these complex dilemmas and to shape a sustainable future for the company, and the CEO consistently fails to inspire trust and reliability among her employees at Criteo. There were times of extremely high turnover rates within the company; the current stability is not due to the company creating a safe, innovative, and creative environment but rather because, amidst global IT layoffs, employees know their options are limited and it’s safer to wait for the global situation to improve and then find a better place in the market. I agree with the points mentioned in other reviews. In summary, there is poor middle management across different countries, ineffective and complex processes, below-market salary ranges, top-down decision-making, miscommunication challenges, and limited opportunities for growth. If you have multiple offers to consider, avoid choosing Criteo. The industry is unstable, and the company is struggling to find its footing.

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Criteo Response
1y
Thank you for taking the time to share your detailed feedback. We recognize the importance of addressing both positive and negative experiences you’ve experienced within our company. Firstly, we are grateful for acknowledging Criteo's initial success and our global presence. We take pride in our diverse workforce and the rich cultural dynamics it brings. We understand and regret to hear about your concerns regarding our technological stack, bureaucratic processes, and communication challenges. We acknowledge that these are areas that need continuous improvement while always working to be at the forefront of it. Our industry is indeed rapidly evolving, and we are committed to updating our technology and streamlining our processes to better serve both our employees and clients. Our leadership team is actively working on transparent communication and strategic initiatives to navigate the challenges posed by the 'cookie apocalypse' and other industry changes. We aim to foster a culture of trust and reliability and are dedicated to keeping our engagement and communication with employees at all levels.
1.0
Apr 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Good integration especially when you come from outside Spain Friendly people aged 25 - 35 yo Cultural diversity Lot of personal-time (everyone is gone from the office at 6pm)

Cons

- Unexperienced management: lack of transparancy and rationality when taking organisational decisions , do not receive and apply feedbacks, low level of knowledge regarding their markets and sales methodology - No career path - Low internal promotions - No inspirational leadership - Lack of employees protection: people dismissed within 2 hours notice, psychological strains (HR convocations without subject notice), temporal dissmissal for invalid reason regarding law (example: you broke the elevator screen and we've seen that in camera)

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Criteo Response
5y
Thank you for taking the time to give us feedback. We believe that our team members are at the heart of what we are at Criteo, and our international and dynamic team members make us unique. We focus on bringing in both external hires who bring outside expertise, skills, and experience, as well as creating internal opportunities for appointment to roles in management. We work hard to ensure those who are in our manager roles have the right training and development to be effective leaders. This includes a focus on creation of a coaching and development culture. In our New Business organization we’ve been working to create a clearer career path for our team members to build and grow their career at Criteo, and we know we can always do better. We aim to take fair people decisions, and have open feedback conversations as well as manage the performance of our team members in a consistent way, and where transitions occur, we aim to do so with fairness and integrity.
3.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good perks: salary, lunch card, massage, holidays, the view... - Great team mates to work with; good talents (even if less and less over the years) It's easy to have fun every day thanks to your colleagues! - No micro-management - if you are senior enough - Trainings and personal development - Good chances to develop your knowledge in the Adtech industry - International environment - The right place to develop yourself if you have good energy - Healthy work-life balance - Gender equality (yes, that is something Criteo is really good at!)

Cons

- Middle Management can vary from one team to another. Some are very nice to work with, others make employees leave the company. They are the major part. People Experience are aware of it, through the Managers survey etc. nevertheless no concrete action taken, neither notes taken during the final interview. It makes me wonder if this is something taken seriously... - They expect you to overachieve with less capacity over the years. The new motto seems to be: do more with less. When you have a large client portfolio, and one thing goes wrong, Team Leads don't understand you don't deliver the same Top Service they deliver in Large Customers when having 10x more clients. Unless you work 10x times more, it's technically impossible. Expectations from Account Strategists should be clearer and risks should be evaluated by managers before reducing resources, thus before blaiming commercial teams. - Politics are high, I guess that's what you should expect when joining a big company. Something you need to consider before signing.

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Criteo Response
6y
You've really taken the time to give a detailed review and we want to thank you for that and your contribution during your tenure at Criteo. We assure you that the feedback in surveys and exit interviews is taken seriously and we work hard to find a balance between creating opportunities for advancement and ensuring that individuals promoted into manager roles have the right training and development to be effective leaders. We pride ourselves on having a strong feedback culture so we encourage all of our employees to give feedback to their manager, their people partner or even the business function leader. We're rolling out a new performance management and development plan in 2020 which will make it easier for people to get the right feedback and support at the right time. There's always things to improve but we're also proud of many of the pros that you outline here. We wish you all the best of luck with your new path.
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