Criteo reviews

3.9

74% would recommend to a friend

(230 total reviews)
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Michael Komasinski

39% approve of CEO

48% positive business outlook

Reviews by job title

230 reviews

Reviews about "Compensation"

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2.0
Nov 8, 2021

Once great, trying to rebound

Recommend
CEO approval
Business Outlook

Pros

Best-in-Class Core Product: retargeting performance marketing solution is still the best in the business Global Culture: opportunity to work with, and learn from, smart people representing different regions, countries and cultures Strong Benefits: wide variety of benefits beyond the standard ones, including employee reward program, learning and professional development, volunteering, and more Office Destinations: unique and inviting office spaces throughout the world, particularly in Barcelona, Boston, New York, Paris, Tokyo, and Brazil People: most employees are very kind, smart, driven, hard working, and exude an entrepreneurial spirit

Cons

Lack of Leadership Experience: many of the newer leadership members do not have actual industry experience, and in some cases like Marketing, don't even have experience in Marketing. In addition, many do not seem to have the experience or leadership qualities to guide teams through large transformations. As evidenced by Marketing senior leaders’ lack of empathy, poor handling, and dismissal of loyal, high-performing Marketing employees who were impacted by layoffs and other organizational changes. In addition, Marketing senior leaders, particularly CMO, can act unprofessional and immature at times, with a tendency to play favorites. Solution Divide: internal friction between teams focused on core Criteo retargeting and retail media solutions, causing teams (i.e. Sales, Marketing, Product) to essentially compete against each other rather than work together for the greater good. This starts with the leaders of those commercial teams, who, up to this point, have demonstrated that they cannot, and will not, work well together. Ever-changing Priorities: CMO, VP and commercial leaders seem to shift priorities constantly and put more value on lavish customer events and programs rather than strategies that actually impact the business. This causes a lot of stress on the teams who are delivering on plans and are already experiencing burnout. Feedback Backlash: employees are constantly asked for feedback through a number of surveys, but it rarely translates into any action from the company. This is particularly true in Marketing where the CMO and VP request feedback from Marketing only to chastise and dismiss those who shared anything that was less than positive, creating a toxic team environment where most are now reluctant to ever share honest feedback again. Career Growth: inconsistent policies across the organization on job titles, positions, spans, levels and pay. This results in favoritism and roadblocks on career progression.

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Criteo Response
4y
Thanks for taking the time to share your experience. We regret hearing that you had such a mixed experience with us. ​ 2021 was the year we announced our plan to become the world-leading Commerce Media Platform, as well as our common vision that is shared between all teams. We are sorry to hear that you have felt pressured moving into this new direction. Over 2021 we created the Transformation Portal and regularly conducted All Hands to make sure all teams were onboard and connected as we are convinced that everyone has a role to play in aiming for the gold medal. ​ We are putting a great emphasis on listening efforts to improve the Criteos experience together. This is one of the reason why we make sure that Manager Feedback is anonymous to favor transparency, as well as making peer feedback mandatory from people outside the team. Our HR team follows up closely on the result, proposing tailored action plan involving the whole team when required. ​ ​Again we are sorry this is not what you experienced. We hope that you have found what you were looking for in your next experience. ​
4.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

work environment career development team fit

Cons

the main downside of working at Criteo is a low salary application

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Criteo Response
4y
We thank you for the contribution you made while at Criteo and for recommending Criteo as a good place to place to work. Good luck in your career.
3.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Awesome benefits (especially for the US-based teams) - Large focus and investments in Learning &Development. Yes, there is room for improvement, but conversations are happening and incremental change is occurring. - Strong client base. - Global company that provides you the opportunity to work with colleagues and clients in other countries/regions than your own. I loved learning about other cultures. - Kind people. The vast majority of people I worked with day-to-day were engaged, supportive and kind. They made tough situations fun and rewarding. - Current CEO is a strong, confident and emotionally intelligent leader.

Cons

- Below-average pay, especially if you're looking to stay and move up through the ranks. Promotion increases are minimal. - Turmoil in the industry/world has made the past ~2 years really turbulent. There is constant change and uncertainty about the future of the company. It's hard to get a clear answer from senior leadership on the vision and direction and how that translates to the functioning of individual teams. - Outside of the CEO, there are many senior leaders (Marketing included) who lack the expertise and skill set to successfully navigate teams through the ongoing transformation. Employees continually give detailed, actionable feedback on how to improve retention, but leadership seems to not really internalize or "get it." No quantifiable action has been taken and each time another employee quits, they act surprised. - Lack of focus in Marketing from the CMO down. There is a constant "everything is a priority" mindset/expectation, which just isn't realistic. It prevents teams for doing work that has an actual impact on the business. - Senior Marketing leadership lacks relevant marketing experience. This means that the team is asked to prioritize purely on what they know will make them look good to non-marketers as opposed to what will drive actual marketing success. - There is a lot of in-fighting within Marketing. Leadership makes up their minds on who they like or don't like in any given period of time based on their mood. They treat their employees poorly on their way out.

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