Does Cross Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Cross Insurance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Cross Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Cross Insurance?

73% of Cross Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cross Insurance 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cross Insurance?

Account Manager (13) , Account Executive (4) , Customer Service Representative (CSR) (4) , Commercial Lines Account Manager (3) , Customer Service Representative (3) , Commercial Account Manager (2) , Insurance Agent (2) , Licensed Insurance Agent (2) , Personal Lines Account Manager (2) , Producer (2)

What are the pros of working at Cross Insurance according to real employee reviews?

"Pay is good." ((in 5 reviews)); "Competitive benefits" ((in 5 reviews)); "Friendly coworkers, good location, family owned." ((in 4 reviews)); "Great culture and rapidly growing." ((in 4 reviews)); "Staff across all agencies are really great to work with." ((in 2 reviews))

What are the cons of working at Cross Insurance according to real employee reviews?

"Poor Management, Micro" ((in 5 reviews)); "Managers have never led a brokerage before since they all came from the carriers side." ((in 3 reviews))

What are the top reviewed Cross Insurance locations?

Portland , Bangor , Portsmouth , Manchester , Wakefield , Boston , Shelton , Maine , New Gloucester , Laconia , Stamford , Westport , East Hartford , East Providence , Providence , Miami , Newburyport , Pittsfield

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Cross Insurance

Cross Insurance reviews

3.9

73% would recommend to a friend

(68 total reviews)

Royce Cross

87% approve of CEO

83% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

3.3

Diversity & inclusion

Cross Insurance has an employee rating of 3.9 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

68 reviews

5.0

Jan 7, 2025

Great environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the team I work with and the environment

Cons

tje benefits are great for single EEs but can get a bit expensive for families

1.0

Jan 1, 2025

Not Impressed

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great Pay and work from home opportunities

Cons

Poor Management. Incompetent leadership. Measured by if your liked or not, not by technical ability.

3.0

Dec 29, 2024

Review

Commercial lines account manager

Recommend

CEO approval

Business Outlook

Pros

It's a corporate run agency and processes are very much in place, which allows you to operate efficiently and take over another's role seamlessley if they are on PTO

Cons

I was on the Small Agency Accounts Team, with prem less than $20K. Management never appreciated all we did, as these accounts are expensive to maintain and do not produce a great deal of premium. They laid off our manager after she worked there 10 yrs doing a fabulous job, and split her responsibilities among Personal Lines Managers, with no Comm Lines experience, and a few corporate VP's. The youngest person on the team was promoted to Team Lead, though her insurance experience was all of 2 yrs. It was clear who they wanted to groom for long-term. No pay increases over the 3.5 yrs I was there.

Viewing 28 - 30 of 68 Reviews

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Jobs at Cross Insurance

Personal Lines CSR (Remote Position)

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Personal Lines Account Manager (Remote Position)

Washington State

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Inside Sales Personal Lines (Remote Position)

Administrative Assistant - Employee Benefits