Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 16, 2026

Pay and feedback

Recommend
CEO approval
Business Outlook

Pros

Was on a good team and got some really good support

Cons

Bad C level decision and director level management

4.0
Mar 11, 2026

Salary

Recommend
CEO approval
Business Outlook

Pros

Good experience while I was there.

Cons

No clear advancement path for more junior staff.

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is at or above industry average

Cons

The company had a long standing reputation for the amazing culture, unfortunately that has been gone for many years now. The culture is toxic and many employees that do remain are not engaged or energized to drive the business as they once did. The senior leadership team is quite dysfunctional with numerous VPs either prioritizing their personal agendas or not understanding the scope in which they are supposed to lead. Unfortunately the Executive Management Team is not much better - they lack accountability and performance management of their direct reports. Lastly, despite the countless layoffs, re-orgs and board member changes the shareholder value and customer experience continues to decline.

Viewing 28 - 30 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.