Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 25, 2013

I enjoyed My Time There

Recommend
CEO approval
Business Outlook

Pros

Friendly staff; lots of learning opportunities; Decent pay; the annual company meetings are 2nd to none!; there is an 'open door' policy and they really abide by it; tons of tools for personal growth; professional environment; great bonuses.

Cons

Merit often plays no part in promotions;

3.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoy the work I am doing and the coworkers I do it with. The pay is decent and the bonuses and benefits are great.

Cons

Having worked here for 10+ years now I have seen what Crown used to be and what it is now. They used to actually care about the employees and the culture here was fantastic despite how big of a business it was. Ever since the CFO (JB) became the CEO its all been about the bottom line and it feels like the employees are just numbers now. On top of that, it feels like its been one re-org after another and it feels chaotic and overall not good.

2.0
Jul 23, 2024

Company has potential, but avoid till 2025

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very few sections of the telecom industry that have solid assets. Crown has long term leases on owned infrastructure - cell sites, fiber, and small cells. Working for a company with assets is preferable to working for a company that doesn't, like ATT, TMO or Verizon. Crown makes ALOT of money, so there's a chance to earn a good salary along with good benefits and stock.

Cons

The company is recently suffering from lacking an identity. Recent activist investor attacks have left it reeling with internal strife, layoffs, lack of direction, and poor C-level leadership. It has potential to be a great company, but for now it's a tough place to be. Of course, I was laid off along with 300 other last month so my perspective is a bit skewed, but I was there for nearly 11 years, so I watched the company go from being a great place to work to all of us wondering if we were next on the chopping block.

Viewing 313 - 315 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.