Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid product in all three categories, tower, fiber and small cell.

Cons

Asleep at the wheel. Management, director and above seem to be completely oblivious to their local markets. High local management turn over.

2.0
May 19, 2025

Dead End Turn Back

Recommend
CEO approval
Business Outlook

Pros

Crown Castle is not a big employer in Dallas Fort Worth

Cons

Treats contractors like 2nd class citizens. Hires most employees contract with the promise of full conversion in 90 days but doesn't tell them it isn't an automatic conversion. Leads to high turnover, low productivity, low moral.

3.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Some new executive leadership Pay and benefits are still competitive Work culture is headed in the right direction

Cons

Main work platform is outdated and upgrade has been promised for 2 years Do more with less mentality for a lot of departments

Viewing 373 - 375 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.