Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Teammates and Collaboration Good Benefits Package, particularly for Retirement Great Business Model

Cons

Culture has changed a lot for the worse; fear reigns Several years of management changes and uncertainty Decisions are made slowly and at the top

3.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a large company with solid benefits. There are so many different departments to work for which makes exploring new career paths a possibility. A standard yearly raise and bonus should be expected. Note, that your experience in the company most likely depends on which department you are in. As this company is large, one person's experience can be largely different from another person's.

Cons

There was a current reduction in force/layoff where ~20% of the company was cut. The industry is currently economically tumultuous, and often ebbs and flows. In the time I have been here, there have been many executive turnovers and ever-changing metrics, which makes it confusing to understand the direction of the company.

Viewing 37 - 39 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.