Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 200 reviews)); "The people were great and it was really welcoming" ((in 106 reviews)); "Good pay and incentive bonus" ((in 79 reviews)); "Good Work Life Balance Currently" ((in 50 reviews)); "Great coworkers to learn from" ((in 23 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 53 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 28 reviews)); "Multiple reorgs and layoffs that drove people away from the company." ((in 26 reviews)); "No training." ((in 18 reviews)); "No communication" ((in 13 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Jun 17, 2019

Great Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I definitely feel appreciated for my efforts via good pay, good benefits, good PTO, bonus, and stock. Management encourages ownership and empowerment to get the job done. Lots of opportunities across the country. Big focus on training lately is a huge plus. I feel that this will continue to be a long, fruitful relationship.

Cons

EOM can be rough in the field, but we all understand why. The transition with all the new acquisitions has caused some challenges on the internal IT side (applications, etc) but it's starting to come together nicely.

Crown Castle Response

7y

We appreciate your review – thank you! We’re so happy you feel appreciated here at Crown Castle. We’re listening to feedback and making strides to ensure our employees feel valued, supported, and encouraged at work. We recognize that we’ve been through a period of change – we’re so thankful for our teammates helping us grow. We’re also thrilled to know that our comms are getting through. We want to be as transparent and open as possible. We’re one company! You can give us more feedback during our Company Conversations or through our intranet homepage.

4.0

Feb 7, 2019

Great benefits

Manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fair compensation, nice environment

Cons

None, none. None none none

Crown Castle Response

7y

We appreciate you taking the time to share your views. We always strive to provide great benefits and a great place to work, and we’re glad that you’ve experienced that. Please keep the feedback coming, as it’s how we get better. You can make comments on our intranet or ask our senior leaders questions directly at one of our Company Conversations. Thanks again!

4.0

Jan 29, 2019

Pretty good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment to work in, good co-workers, good management

Cons

Slow to get you your needed programs

Crown Castle Response

7y

We appreciate you taking the time to share your opinion with us. We share your view that we have a great environment, co-workers, and management. Don't forget, you can continue to communicate your thoughts and ideas on our intranet or in our regular Company Conversations.

Viewing 442 - 444 of 1,129 Reviews

Jobs at Crown Castle

Director Supply Chain

Director Supply Chain

Engineer III Software (Microsoft 365)

Financial Analyst III

Financial Analyst III

Crown Castle

Crown Castle reviews

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Great Culture

Great benefits

Pretty good

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