Crown Castle reviews

3.2

43% would recommend to a friend

(1,130 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Generous benefits package, great healthcare, with lucrative RSU program.

Cons

Completely visionless leadership driven by unqualified and out of touch EMT and SLT. Priorities are constantly shifting and decisions are made poorly based on politics and egos. SLT reorgs every 2 years, with the same favored- yet incompetent- VPs and Directors and somehow expects different results. (2016, 2018, 2020 and 2022) Digital Transformation is failing. Operational improvements are never fully thought through or executed on because no one really wants to change how they do business and senior leadership cannot make rational decisions or prioritize. Senior leaders are rarely held accountable for their inadequacies. There are some exceptionally poisonous VPs in key improvement roles who are ruining the culture and progress for entire teams. Crown Castle is not a happy work place and morale has been steadily declining for years. Crown has become so toxic and unsatisfying to work at that tenured employees are leaving in droves, leaving behind the golden handcuffs in unvested RSU stocks and bonuses. It's not worth staying in such toxic environment to feel undervalued as a human and made ineffective because VP leadership just spins in circles and has for years.

Viewing 499 - 501 of 1,130 Reviews

Glassdoor has 1,385 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.