Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,387 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (97) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (37) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 202 reviews)); "The people were great and it was really welcoming" ((in 106 reviews)); "Steady company with a good pay" ((in 74 reviews)); "Good Work Life Balance Currently" ((in 50 reviews)); "Great coworkers to learn from" ((in 29 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 47 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 28 reviews)); "Chaotic upper management, ever" ((in 27 reviews)); "Multiple reorgs and layoffs that drove people away from the company." ((in 24 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 18 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , King of Prussia , Tampa , Boston , Melville , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,132 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 11, 2020

Crown is a great place to have a career

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Employee friendly, robust benefits package, lots of opportunity to learn

Cons

Work can be tedious or frustrating, definitely work to do on diversity and representation, particularly at the management and executive levels.

5.0

Sep 11, 2019

Love the people, place, and job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Though we are in a transition period, the forward looking strategy of the company make it an amazing place to be. Innovation can be bumpy, but a company that wants to innovate for the future while successful and while still growing the business is where I want to be. I am not sure if the strategy drives the attraction of amazing people or the amazing people drive the strategy, but the people are the real draw of Crown. From the front desk employee to the EMT, I have encountered some of the smartest and most interesting people. Most here want to grow, respect their coworkers, and have great ideas.

Cons

Not really a con, but we do have some growing pains that we have not had in the past. Being in a transition period of bridging the gap from what has always worked to what will be necessary to stay relevant in the future brings less comfort at times. Trial and error to see what works can be frustrating for some, but I also believe it will strengthen employee's individual and collective agility and ability to manage ambiguity.

Crown Castle Response

6y

Thanks for giving your thoughts on our business. I share your view that the people here are some of the smartest and most interesting I've had the honor to work with. Please keep engaging and sharing your views through channels like our Company Conversations and our intranet. That's how we will continue to improve.

4.0

Mar 15, 2019

Good Company

Licensing

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, management listens

Cons

Too many pointless meetings often

Crown Castle Response

7y

We appreciate your feedback and love hearing from our people! We agree that we have very competitive pay and benefits – it’s how we’re able to develop and keep such talented people. Our Smart & Fast mindset should help us execute on ideas more quickly, so we hope you see that more in your team. You can always share more feedback with us on our Intranet or during one of our regular Company Conversations.

Viewing 580 - 582 of 1,132 Reviews

Jobs at Crown Castle

Manager Corporate Strategy

Financial Analyst III

Director Supply Chain

Principal Data Scientist / AI Engineer

Manager Corporate Strategy

Crown Castle

Crown Castle reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Crown is a great place to have a career

Love the people, place, and job

Good Company

Jobs at Crown Castle

Crown Castle reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Crown Castle reviews FAQs

Jobs at Crown Castle