Crown Castle reviews

3.2

43% would recommend to a friend

(1,130 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Oct 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Work life, benefits, New England management

Cons

Teams are not all working toward growing the company. Active sabotage is common, unfortunate, and accepted by top management.

1.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Snacks in the break room. People are nice.

Cons

Nice people are part of the problem. Because too many of CC’s full time employees go with the flow CC gets away with a lot of mistreatment. Ultimately CC operates with a high contractor headcount, makes it difficult for contractors to transition to full time and makes it difficult for full time employees to get promoted to avoid paying benefits for many of its employees and avoid significant raises. Contractors are hired with the promise of a full time job within 3 months of hire but doesn’t disclose that in order to convert to full time, the contract employee will have to wait for an opening and proceed through the application and an extensive interview process. This is true even if the contractor is applying for their own job. An existing internal employee applying from within the office or from another office and family members of existing employees will receive preference over the contract employee even if the contract employee is applying for the job they are already doing as a contractor. Some people have been “contractors” for 10 years. If you move jobs bc your spouse got a job in another city, you may have to accept a contractor role and CC will drop you from benefits. When I was working for CC about 45% of the workforce was contract. They notified all of the contractors with about 5 working days warning that as of the following Friday all contractors would be let go company-wide. Contractors are treated as second class citizens by management. They are required to stay and continue working while full time employees leave for the company Christmas party and other company events. How awkward to watch everyone get up and walk out to go to a holiday party while murmuring apologies to the contractors as you pass. Existing full time employees have to go through the same process to get promoted.l that contractors have to go through to get hired. Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves. Some full time employees are given annual bonuses while for others it is left to the discretion of their manager to give them a piece of his pie. Even if the bonus is based upon a project that you worked on, you will likely not receive a bonus unless you are management and the manager’s primary role is to “assign” work. CC attempted a leadership development program. The education includes teaching managers to teach their people that high performers often don’t take vacation days. The false statistic referenced is one of many false statistics CC uses to employee a workaholic culture. The executives primarily tour from office to office like the English royal family visiting their colonies. On those days you will receive a free lunch in exchange for a healthy dose of culture propoganda. I’m not sure what else they do.

4.0
Oct 13, 2021

Great place

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn multiple aspects of the job.

Cons

Management is all about keeping up appearances

Viewing 628 - 630 of 1,130 Reviews

Glassdoor has 1,385 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.