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      Crown Castle

      Engaged Employer

      Crown Castle reviews

      3.2

      43% would recommend to a friend

      (1,129 total reviews)
      avatar

      Christian Hillabrant

      39% approve of CEO

      25% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Apr 16, 2021

      Company Culture Crisis

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company was quick to implement full remote working when the pandemic hit and is being very methodical about when and how to return to the office. The benefits are great, including both the employer 401k and HSA contributions.

      Cons

      The company culture has progressively gotten worse over the past few years. Leadership is overly political and doesn't practice what it preaches in terms of the B3's, which are supposed to be the core values that define our culture. Rather than working together, it seems management is competing for resources (time/money) to the point of deception and lies. I've seen certain leaders lie about the outcomes of their projects just to preserve their own reputation or blame others for their mistakes. It all adds up to a toxic environment in which trust has eroded.

      3.0
      Apr 11, 2021

      Loved it until they changed upper management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and pay for performance

      Cons

      They preach work life balance but had no problem sending a lot of skill and knowledge away for short term financial goals. Now those who remain are either over tasked or have few skills to replace the people they are supposed to take over for. What was an awesome cloture is being swallowed up and good people are leaving in droves.

      avatar
      Crown Castle Response
      5y
      Hi—thank you for sharing your experience. We believe that doing our best work and taking the time to rest and recharge go hand-in-hand. We’re sorry to hear about your experience and would like to get more information. If you’re comfortable doing so, please reach out to us at MyExperience@crowncastle.com so we can discuss further.
      Viewing 688 - 690 of 1,129 Reviews
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      ReviewsCrown Castle reviews

      Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.