Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jan 4, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

Good Culture, benefits, and leadership

Cons

opportunity for efficiencies in operations

4.0
Jan 4, 2024

Great company & culture

Recommend
CEO approval
Business Outlook

Pros

All employees including customer support staff are located in the USA which allows for excellent customer service. No outsourcing!

Cons

None yet from my perspective!

avatar
Crown Castle Response
2y
Thank you for taking the time to share this review. We are thankful for our teammates that help provide great customer service and support.
4.0
Dec 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Good stepping stone for other things

Cons

overloaded with work and stresful

Viewing 829 - 831 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.