Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 185 reviews)); "The people were great and it was really welcoming" ((in 115 reviews)); "good pay and stuff ok" ((in 77 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers that work hard" ((in 30 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 50 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 24 reviews)); "No clear strategy and many layoffs" ((in 23 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 14 reviews)); "Poor communication between employees and offices." ((in 10 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Feb 21, 2019

Project Coordinator

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Work life balance. Hours worked do not matter as long as you work your 8 hours a day. Flexible schedule

Cons

A lot of ambiguity and change

Crown Castle Response

7y

Thanks for your feedback. We’re happy that you’ve been able to find a flexible schedule that works for you. As with many businesses, we are constantly changing as we seek to innovate and deliver a great customer experience. We agree that this can sometimes make it feel like there’s a lot of ambiguity. Our Smart & Fast mindset, which is grounded in our values, is one way we help our employees manage this. It gives us all a consistent way of approaching the decisions that change requires. We’d love to continue to hear your feedback, so please keep contributing your views across our many internal communications channels.

1.0

Feb 13, 2019

Worst Experience ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clean work environment and snacks in the break room

Cons

Full time employees treat Vendors and Temps with access like puppets and less than people. Some of the vendors have a wide variety of knowledge. But get singled out and terminated if you FTEs feel threatened. Management is so busy with meetings. Issues can not be addressed. The environment of more Vendors and Temps Has creates a hostile work environment. Where back stabbing, lies and a Unethical practices are created. I watched very good employees who had a lot to offer the company get let go. So they can keep people who are at all the happy hour get togethers across the street at the irvine spectrum. Heck they let one guy go because of a family member passing and he missed for bereavement and funeral. That guy save the company over 2 million dollars by fixing reoccurring mistakes. I was very disappointed in the way Day to day operations were handled and the lack of directive and clear narrative given towards employees.

Crown Castle Response

7y

Thank you for taking the time to share your view with us. We take feedback like this very seriously, and do not tolerate discrimination in our workplace. We want to ensure that everyone in Crown Castle is able to work in a safe, respectful environment that reflects our values, and that includes our contractors and vendors. We have an anonymous AlertLine tool that you can use to share any issues you don’t feel comfortable raising with a manager. I noted from your post that you’ve left the business, but we would still like to look into the issues you raised. You can make a report by calling 1-866-480-6138. If you don’t want to use the AlertLine, you can use my role title (shown above) to find my contact details on LinkedIn.

4.0

Feb 7, 2019

Great benefits

Manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fair compensation, nice environment

Cons

None, none. None none none

Crown Castle Response

7y

We appreciate you taking the time to share your views. We always strive to provide great benefits and a great place to work, and we’re glad that you’ve experienced that. Please keep the feedback coming, as it’s how we get better. You can make comments on our intranet or ask our senior leaders questions directly at one of our Company Conversations. Thanks again!

Viewing 871 - 873 of 1,129 Reviews

Jobs at Crown Castle

Financial Analyst III

Director Data Engineering, AI, RPA & Governance

Sr Asset Optimization Manager

Director Enterprise Applications

Attorney, Corporate Governance

Crown Castle

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Project Coordinator

Worst Experience ever

Great benefits

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