Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
May 17, 2018

Decent Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid business with good people and a good product relative to peers

Cons

Some legacy short sightedness from acquired companies and a lot of integration work still required.

2.0
May 8, 2018

Management is lacking in the East

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that work with you on a day to day basis. They were the reason I stayed as long as I did. PMs, CMs, RESs, Sales’, TSAs, and management in assets is solid. Asset Managers and the director of assets in the East are not only true leaders but they are also good people that care about their direct reports. Real Estate Acquistion (REA) is also a great place to work, you will never work in the East area again as the East operates in a vacuum from the rest of Crown and you are considered a “traitor” if you go work for another area or REA. Not to discourage you from taking that role, if you are lucky enough to get into REA that is based out of Houston grab that position and never let go.

Cons

The rest of the departments once you get over a level 6 the talent is truly lacking. Some of the directors, one in particular is one of the most oppressive human beings I have encountered. He belittled and mocked employees as a “joke” on a regular basis. I am not sure how promotions of people like that are continuing and I can only assume that it is coming from the top in the area. He is not the only one though, it would be quicker to list the director deserving of her position who is both fair and respectful with her employees. Though there is only so much she can do when surrounded by unethical peers. Employees are terrified to speak out. Surveys are given but no one believes them to be anonymous. Dishonesty on the surveys is the only option as many believe they will be fired if they speak out. I would like to mirror the review that stated that the management particularly in the East needs to be re-evaluated, Crown lost so many good employees because they have lazy and unethical management running rampant. When upper management has nicknames like the Queen of Hearts, Hitler, and Mussolini there is a real problem. Any company should be embarrassed and horrified at those comparisons of just one in upper management, but three, it is shameful.

1.0
May 8, 2018

Real Estate Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, Nice office, Fitness Center

Cons

Lack of decision making by individual contributors, terrible management- lack of listening skills and patience, lack of enthusiasm, the teambuilding activities have stopped and taken a toll on teams morale. Upper Management activity has become secretive and non-transparent - for a company that prides itself in transparency.

Viewing 916 - 918 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.