Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 198 reviews)); "The people were great and it was really welcoming" ((in 110 reviews)); "Good pay and incentive bonus" ((in 82 reviews)); "Good Work Life Balance Currently" ((in 47 reviews)); "Great coworkers that work hard" ((in 24 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 51 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 26 reviews)); "constant layoffs, tanking stock price, company being sold for parts, snowing employee demographics" ((in 24 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 15 reviews)); "Poor communication between employees and offices." ((in 11 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Apr 18, 2018

Acquisition Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

people are generally nice and there are a lot of festivities

Cons

treat contractors like they are not part of the team

5.0

Apr 10, 2018

It’s a great place to be!

Business support

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, wonderful co-workers and great deal of flexibility. Great job of being completely transparent and encouraging employees to do so as well!

Cons

Could have been given additional information to prepare for my first day. Wasn’t sure where to park or what to do when I arrived. I figured it out pretty quickly, but would have been good to know what to expect in advance.

5.0

Apr 9, 2018

My experience has been positive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have enjoyed my time with Crown. They offer good pay, benefits, and opportunity to grow your career. Like many companies, your experience is going to depend on what the people are like in your work group and whom you report too. There are some great groups, some good groups, some ok groups, and some bad groups at the company. I have been fortunate to have many great bosses and have been on teams of good to great people with very little "bad" folks in my many years here. Your experience will be different from anyone else who has written a review for this company including mine. Just remember you will get out what you put into it so stay positive, treat people well, and take care of the business.

Cons

Large centralized operations headquarters can hinder career growth unless you want to be in Pittsburgh (for the tower side of the business). The Midwest Area office is also in the same complex so if you are in that Area you have even less opportunity unless you want to move. Each Area does have local offices in many major markets, but opportunities are less in those offices due to not many different roles in the smaller District offices. Work life balance can be difficult during peak customer activity periods.

Viewing 922 - 924 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Financial Analyst III

Principal Data Scientist / AI Engineer

Site Operations Manager

Sr Asset Optimization Manager

Crown Castle

Crown Castle reviews

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It’s a great place to be!

My experience has been positive

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